FAQs
Tassel Hub
Tools for scheduling, registration, communication, and tracking, all in one centralized platform.
Guest Ticketing
Overview of guest ticket design, allotments, and assignment.
Stage Pass
Tools to manage, customize, and assign stage passes to graduates.
Director Software
Everything you need to know to run the Director software and prepare for ceremony day.
Tassel Virtual
How to manage your virtual website, make customizations, live streaming, and more.
Tassel General
Overview of onboarding process, billing procedures, and general FAQs.
Popular Articles
Pre-Recorded Name Announcement Webinar & FAQs
Webinar Recording Transforming Graduate Name Pronunciation with Human-AI Partnership July 15, 2025 Watch our exclusive webinar on how AI is transforming name pronunciation at graduation ceremonies. For too many graduates, mispronounced names turn a ...
Scanner Programming Guide
Click here for a print PDF version of the scanner programming guide. Tassel recommends having a printed version with you at your event to assist with troubleshooting. Scanner Settings for Running the Director Software Step 1: Reset Scanner to Factory ...
Efficient Use of Stage Passes for Graduation Ceremonies
Graduates will use their stage pass—a digital stage crossing card—in place of the traditional printed stage card. These passes can be downloaded to a mobile device or printed at home. To ensure a smooth and successful ceremony using stage passes, ...
Graduate Registration Experience FAQs
Upcoming Graduate Website Design Update What are the key differences? Improved accessibility: Adjustable text size, labeled fields for screen readers, concise error messages, and high contrast for better visibility. Updated design: Modern look with ...
Tassel Hub Renovations FAQ
<br> Over the next few months, Tassel will be rolling out exciting new incremental updates to the Hub. These impactful updates will create a more user-friendly experience across the platform. What will be changing? Updated interface ...