Tassel General
Tassel Referral Program FAQ
We know the most meaningful introductions come from people who have experienced our solutions first hand. That’s why we created our referral program: a straightforward way to allow our customers to earn rewards while helping us connect with more ...
Graduation Announcements FAQ
<br> Tassel is happy to announce that Graduation Announcements are now available for customers! Please see our product page for general information on the Graduation Announcements, and view our Graduate FAQ for questions related to the student ...
Graduate Website Accessibility FAQ
Graduate Website Accessibility Tassel Accessibility Statement At Tassel, accessibility is at the heart of our mission to make graduation inclusive, seamless, and joyful for everyone. We believe every student, family member, and staff participant ...
Updated Customer Account Manager FAQs
The following FAQ questions outline changes made to how Tassel manages our customer contact roles starting August 2025. What’s the benefit of having two points of contact instead of one? This dual approach ensures you get both high-level strategic ...
Getting Setup with Post-Ceremony Surveys
Complete the intake form To get started with setting up your post ceremony survey, you will be sent an intake form from Tassel where you will be able to customize your survey to fit your institution's goals. You can create up to two custom surveys, ...
Post-Ceremony Survey FAQ
What is the Post-Ceremony Survey Builder? The Post-Ceremony Survey Builder allows you to create customized surveys for your graduates and guests, helping you gather valuable feedback to improve future ceremonies. Who can we send the surveys to? You ...
Digital Programs FAQ
What is the deadline to submit our information for the program? All materials must be submitted at least two weeks before your Batch 1 data date to ensure a smooth design process and timely delivery. Who designs the programs? You provide all the ...
Review & Approve your Estimate
How to Review & Approve your Estimate Approving your estimate 1. A system email is generated to the primary contact for them to View & Approve their estimate. Click the “View & Approve” button in the email to get started. 2. The first page contains ...
Pricing & Billing FAQ
General Billing Questions What payment options are available? We accept payment by ACH/Direct Deposit, credit card, or payment by check. ACH/Direct Deposit is the preferred method of payment. How do I set up ACH payments? If ACH is set up via a ...
Tassel Rebrand FAQ
Why are you changing MarchingOrder’s name? When MarchingOrder first began, the company’s name described our key function at that time – getting graduates across the stage. But as our platform continues to expand, we believe we need a name that ...