Tassel recommends having a printed version with you at your event to assist with troubleshooting.
Scanner Settings for Running the Director Software
Step 1: Reset Scanner to Factory Default Settings
To ensure your scanner(s) function properly, first reset them to "Factory Default Mode" before programming them into serial mode.
Wait 3 seconds between scans:
Step 2: Program for Serial Mode
To ensure your scanner(s) work with the Director, they must be calibrated for serial mode. This step must be done before you open and run the software.
Once you enter the Ceremony Display in the Director software, the number of connected QR scanners will display in the upper right corner of the monitor. If this doesn't match the number of scanners you are using, follow the instructions for a factory reset then scan the codes below to calibrate the scanner for serial mode.
Wait 3 seconds between scans:
Optional Scanner Settings
Audio Settings
The codes below lets you adjust whether your QR scanner beeps after scanning a code, and allows you to control the volume of the beep.
A beep signals a successful scan, which is useful when scanning graduate cards. However, if the scanner is close to a microphone, the beep might be picked up and amplified through the speakers. Alternatively, a loud outdoor stadium might drown out the sound of the scanner. In such cases, you will need to adjust the volume of the beep accordingly.
Tassel recommends lowering the volume when needed, but never disabling it entirely. The beep serves as a crucial indicator to confirm that graduate cards are scanned successfully each time.
Hands Free Mode
Hands free mode allows graduates to scan their graduate cards themselves before crossing the stage. Use the stand provided with your gear shipment, and the scanner will automatically function in hands-free mode. You will see the red scanning area remain active and automatically read any code placed under it.
Alternatively, the “Hands-Free Mode” barcode sequence below will calibrate the scanner to stay in hands-free mode without the stand, so graduate cards can be scanned without needing to press the trigger button.
When the scanner is reset to “Standard Mode”, the trigger will need to be used in order to complete a scan.
Dual Calibration Settings
Calibrate Scanners for Dual/ Two-Line Ceremony
It is important to note that QR scanners MUST be calibrated for dual in order for the software to work properly at the ceremony. When calibrating scanners for dual, a suffix “-B” or “-C” is added at the end of each graduates unique QR code. This is how the Director software distinguishes between which graduates enter from stage right or left. This is important when using either Director 1.0 or 2.0. If you are using Director 2.0, the scanner MUST be calibrated for serial mode before calibrating for dual.
With dual calibration the Director will be able to track how many and which graduates entered on each side of the queue. This will be reflected in the procession logs, which can be exported and saved after the ceremony and utilized for future planning at your events.
Scan the barcode sequences below to program one scanner for "Stage Left (-B)" and one scanner for "Stage Right (-C)". Remember to do this for any backup scanners as well, and label them accordingly.
Remove Dual Suffix
The following scanning sequence makes it so the QR scanner will no longer add the “-B” or “-C” suffix at the end of each graduate’s QR code within the procession logs.
Note: If you are operating both single line and dual line ceremonies, keep a scanner programming guide close by for troubleshooting. If you forget to remove the suffix by accident before a single line ceremony, graduate cards will still scan normally into the software and the ceremony will proceed as usual.
Troubleshooting
Reset Scanner to Factory Default Settings
If you are having technical difficulties with your scanner, or wish to configure the scanner settings from scratch, scan the following sequence below.
Your scanner will need to be recalibrated in serial mode, it continuing using the Director Software.
Tassel recommends having a printed version with you at your event to assist with troubleshooting.