Help Desk
Replacing a Lost Card
Replacing a Lost Card in Director Help Desk If a graduate has lost their card or can’t access their stage pass on their phone, you can still use all of the information created for them in the software by replacing their card. Open the Help Desk After ...
Add or Modify Graduates in Director
Graduates can be added to modified by the help desk using to facilitate last minute additions or corrections. Follow the steps below to make changes prior to your event. If your ceremony coordinator wants to allow graduates to edit their information ...
Selecting Different Template Backgrounds in Director
If your ceremony includes multiple lower-third or full-screen background designs, it is crucial to select the appropriate background design when adding or modifying a graduate in the Director. Steps to Select a Background Design Access Graduate ...
Export and Sync Databases
Export and Sync Databases in Director Important: Update the Display Laptop Before Showtime Once all changes are made, the information from the Help Desk laptop needs to be synced to the Ceremony Display Laptop. Export the Database Insert a USB thumb ...
Adding Audio to Your Director Software
When additional graduates need to be added to your software after you have received your final Director database, you may want to include your own audio files for these late additions so that you reduce or eliminate the need to have any names read by ...
Operating the Graduate Help Desk
Help Desk Overview for Director Tassel recommends setting up a Help Desk by your graduate entrance or card distribution area. Here, event staff can help with important day-of ceremony needs like distributing backup graduate stage cards, making ...
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