Update Firmware on Your Zebra DS2208 Scanner

Update Firmware on Your Zebra DS2208 Scanner

Guide to Updating Firmware on Your Zebra DS2208 Scanner

If you are experiencing issues getting your scanner to calibrate into serial mode, it is likely due to a missing firmware update. Updating the firmware on your Zebra DS2208 scanner is an important step to ensure optimal performance and compatibility with our Director ceremony software. 

If your scanner has a manufacturing date before 2021, that is, if the last 2 digits of the MFD code, located on the underside of your scanner, are less than 21 (eg: 20, 19, 18, etc.), follow the steps below to update the firmware.

Please note that you will need a Windows computer in order to update your Zebra scanner’s firmware.




Step 1: Download the 123Scan Utility

  1. Click Here to Visit 123Scan Utility for Windows Support: Navigate to 123Scan Utility and navigate to “Downloads”. 
  2. Download the Software: Choose the version compatible with your operating system and download it to your computer.
  3. Install the Software: Follow the on-screen instructions to complete the installation.



Step 2: Connect Your Scanner to the Computer

USB Connection: Connect your DS2208 scanner directly to the computer using a USB cable.



Step 3: Open 123Scan and Update Firmware

  1. Launch the 123Scan Utility: Locate and open the 123Scan Utility on your computer.
  2. Select the Update Option:
    1. In the utility interface, click "Update Scanner Firmware".
    2. The software should detect your connected scanner automatically.
      1. If scanner is not automatically detected, please navigate to the “Data View” and select  "Scan this barcode” and scan the barcode with your connected scanner.
  3. Start the Firmware Update:
    1. Follow any on-screen prompts to initiate the firmware update process.
    2. Wait for the update to complete; this may take a few minutes. Avoid disconnecting the scanner or cradle during this process.




Step 4: Program for Serial Mode

After updating, please follow the Scanner Programing Guide to enable serial mode.


If you have any trouble please contact your CSM.