Placeholders in Email, Ticket, or Graduate Pass Templates are Broken
Possible reasons for broken placeholders:
- Symbols such as “&”, “-”, “/”, “|”, “~” should not be used in any question in the registration form.
- No questions longer than 150 characters.
- The question used in the template was modified on the registration form.
- Any time a question on the registration form is modified it must be redone on the email template.
- The question that the placeholder is tied to no longer exists.
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