Confirming Ceremony Details FAQ
Q: Why do I need to confirm ceremony details before the data deadline?
A: Confirming details ensures recordings, printed materials, and displays are accurate. Without confirmation, errors in names, order, honors, or scripts may occur, which could require costly reprocessing—or in some cases, corrections may not be possible at all.
Q: What ceremony details should I confirm?
A: You should review and confirm:
- Recording population: Which graduates, faculty, or staff should appear in recordings.
- Recording content: What should be captured, including names, honors, awards, doctoral scripts, and transition announcements.
- Display and printing details: Order of graduates, spelling of names, inclusion of honors or awards, and any printed materials like programs or certificates.
- Special instructions or scripts: Any unique messages or ceremony elements.
Q: When should I confirm these details?
A: Ideally, all details should be confirmed at least two weeks before your data deadline to ensure accurate processing and delivery.
Q: What happens if I don’t confirm details on time?
A: If details are not confirmed in time:
- Deliverables may contain errors.
- Corrections require reprocessing, which may result in delays and additional fees.
- Some corrections may not be possible after the deadline.
Q: How can I make sure everything is accurate?
A:
- Use your dashboard tasks to confirm:
- Graduate recordings such as names, honors, awards, and any scripts.
- Director software display information such as the need to display Degree, Major and/or Honors.
- Your card and/or label layout and its desired content.
- Virtual ceremony details such as page filters, page sort orders or even who is included in the virtual page(es).
- Confirm all details early to avoid errors and ensure the final materials match your order exactly.
Q. Can I make changes after my data deadline
A: In most cases, no.
Q: How can I review my cards/labels before they are printed?
A: You will be given the opportunity to review the PDFs of your printed materials before it is sent for printing.
- This is not your opportunity to review the content - this comes directly from the graduate data you uploaded into the site.
- Review your printed materials to ensure the right data fields were used to create your materials, and all data fields are in the correct place as you previously confirmed.