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    • FAQs

    • Tassel Hub

      Tools for scheduling, registration, communication, and tracking, all in one centralized platform.

    • Guest Ticketing

      Overview of guest ticket design, allotments, and assignment.

    • Stage Pass

      Tools to manage, customize, and assign stage passes to graduates.

    • Director Software

      Everything you need to know to run the Director software and prepare for ceremony day.

    • Tassel Virtual

      How to manage your virtual website, make customizations, live streaming, and more.

    • Tassel General

      Overview of onboarding process, billing procedures, and general FAQs.

    • Popular Articles

    • Pre-Recorded Name Announcement FAQs

      Our process for producing pre-recorded graduate names recently changed in order to improve accuracy. Please read the below FAQ and contact your Customer Success Manager if you have any additional questions. How do you ensure names are generated ...

    • Scanner Programming Guide

      Click here for a print PDF version of the scanner programming guide. Tassel recommends having a printed version with you at your event to assist with troubleshooting. Scanner Settings for Running the Director Software Step 1: Reset Scanner to Factory ...

    • Graduate Registration Experience FAQs

      Upcoming Graduate Website Design Update What are the key differences? Improved accessibility: Adjustable text size, labeled fields for screen readers, concise error messages, and high contrast for better visibility. Updated design: Modern look with ...

    • Printed Stage Cards vs. Digital Stage Pass

      Digital Stage Pass Stage passes, or digital stage cards, are an electronic version of the traditional stage card used to facilitate ceremony display and/or check-in graduates. Stage passes are distributed via the registration website and can be ...

    • Using the Ticketing App

      Guest tickets and stage passes can be scanned using the Tassel Tickets app for iOS. This app is highly useful when guest tickets are required to maintain venue capacity and to check-in graduates. The app is free and available for Apple and Android ...